Unlike other fashion brands that mass produce clothing in the hope it fits, every Citizen Wolf garment is custom fit to your body using our proprietary Magic Fit® technology.

As an Ethical Clothing Australia (ECA) accredited business, we also treat our employees as skilled workers focusing on quality, and not a sweatshop churning out garments 24/7.

So make times will vary from around 7 working days for a Tee to about 20 days for a button-down shirt. If you need it faster than that, we can make it within 72 hours for a rush fee of 20% per garment – please email us your request and we’ll create a custom invoice with priority production noted.

If this is your first order with us, or your fit profile has dramatically changed since your last order, we will make one item first to confirm that you love the fit before completing the other garments.

Magic Fit® is well, magic, but on the off chance something isn't quite right, we’ll remake your garment/s based on your feedback. It’s that easy.

And if you’re still not happy with the replacement, we’ll refund your order.

If this is your first order with us, or we've noticed significant changes to your measurements since your last order, we’ll make one item first to confirm that you absolutely love the fit. If any changes are needed, we’ll take care of that for you free of charge and apply those adjustments to the rest of the order. That way, everything is perfect and we minimise waste.

There will be an orange sticker with your first garment to remind you that we need you to confirm your fit before we complete the rest of your order.

Once your fit is confirmed, all future orders will be made to that fit automatically without needing this step.

That’s totally up to you! Though we’ll still only make one item first to confirm your fit, ordering multiple items upfront means:

• bulk discounts apply when you order 3 or more garments
• sweet, sweet free delivery if the total is over $250
• reserve the fabric for limited edition colours, so you never need to worry about it selling out
• your garments are in our system so they can go into our production queue as soon you confirm you love the fit
• you can cancel the order for the remaining Tees at any time before production starts if you change your mind

Put simply, mathematics. Our proprietary Magic Fit® algorithm is distilled from over 196 million data points and we're confident it's miles better than anything you can get off the rack. All we need is your height, weight and age to create a 94% accurate mathe-magical model of your body faster than a human tailor ever could.

As you know your body best, there is also a notes section where you can add any other details or specific measurements you’d like us to take into account when making your custom garment.

We appreciate these are sensitive personal details and we guarantee that your data is safe – we will never share it with any third-party or use it for anything other than making clothes custom fit to your body.

If you’re in Sydney, you’re welcome to drop by our Marrickville shop to get up close and personal with the fabric options. Simply book your preferred time here.Alternatively, you can also order swatch cards online to examine them in the comfort of your own home.

Add a note with your order when you checkout and we’ll be in touch to confirm if there are any issues. Please note that any deviation from our standard styles will add a handful of extra days to the standard production timelines quoted in the checkout process.

Yes you can! Though it’s best to email us first with a photo of the Tee and a note letting us know what you’d like copied, such as a style detail or particular fit. We’ll try and get as close as possible without deconstructing your Tee, though there may be variations due to fabric tolerances, machinery requirements or trims.

Sure do!  Buy more and save more, with up to 20% off your order using these always-on discount codes. Pop the champagne or donate the difference to your favourite chari-Tee (see what we did there?):

• SAVE 10% on any three (3) Magic Fit® garments with code 'MULTI3'
• SAVE 15% on any four (4) Magic Fit® garments with code 'MULTI4'
• SAVE 20% on any five or more (5+) Magic Fit® garments with code 'MULTI5'

Depending on the code used, there may be a minimum spend or minimum order quantity that needs to be met. Please check the T&Cs that came with the code for details, or get in touch with us if you’re still having issues with it.

Yep, our Laser Cut Gift Cards here are despatched within 1 business day but please make sure you've left enough time for snail mail. Otherwise you might be interested in our Digital Gift Cards delivered instantly via email.

No, but we can coordinate with local suppliers for corporate orders with a minimum of 25 garments.

We sure do! Login to your account to see all your previous Tees and easily reorder from there. If you’ve been hitting the gym or have indulged a little too much over a holiday, you can also let us know of any adjustments you’d like to your fit with your order.

Our goal is to make sure every garment we make for you is perfect, and your new favourite!

To protect your privacy, we don’t have access to your password. Follow the prompts to reset your password here.

Hallelujah! If you're sick and tired of shitty quality corporate swag that fits like a potato sack and falls apart the next day, please contact our B2B team for more info. Discounted corporate pricing kicks in from 25 pcs.

We don’t do screenprinting or embroidery in-house (yet), but we have trusted local suppliers for both.

Standard shipping within Australia is free for any order over AUD $250 and takes around 3-5 working days to most destinations, or AUD $12 below that threshold.

If you need it faster, you can upgrade to Express Post (next-day) for AUD $18.

Please note your shipping choice does NOT affect production speed.

Yep! International shipping is free for orders over USD $250 or USD $15 otherwise. Transit times can vary wildly (between 1-6 weeks depending on country), so please check your tracking link for more details.

Please note your shipping choice does not affect production speed.

We don't do returns - because we have an even better system in place. If we need to remake you something, all we ask is that you donate the first garment to your local charity shop – they are always looking for high quality clothes (compared to the fast fashion, polyester-heavy junk that most people donate).

Every Citizen Wolf garment is made by us in our purpose built factory in Sydney and certified by Ethical Clothing Australia – which means that everyone gets paid award wages (or more) and has a comfortable, safe working environment. Our skilled workers aren’t paid a piece rate, which means they can focus on quality rather than cutting corners for speed.

Our factory is also open to the public so drop in anytime and check it out for yourself and meet the team.

It’s good to be skeptical, because greenwashing is unfortunately so prevalent in the fashion industry. That’s why we get regularly externally audited by Ethical Clothing Australia (ECA) and are a certified B Corp.

Both accreditations are among the most stringent in the world, so you can be extra sure that we can back up all our claims because they’ve been heavily scrutinised by credible, independent authorities.

In August 2019, Citizen Wolf opted in to the Modern Slavery Act by making a voluntary commitment to prepare and submit a modern slavery statement according to the Australian Federal Government requirements. 

Citizen Wolf opposes slavery in all its forms and we embrace our role and responsibility of safeguarding human rights through ethical business practices. It is therefore a key focus to begin the process of protecting human rights in our business and our supply chains. 

TL;DR shopping with Citizen Wolf is guilt-free. Guaran-Tee-d.

Black, white, navy and grey marle are always in stock, as they’re the most common neutral colours that are the foundation for any good wardrobe. Everything else is a limited edition colour that we get in small quantities. So when it sells out, it is replaced with a new colour.

This lets us greatly minimise waste and provide a much wider range of colours than most other brands.

To be the first to know when a colour is about to sell out, or be notified when its replacement arrives, simply sign up to our newsletter.

Not really, but you might enjoy our Instagram.

If it didn’t come from our official Instagram account or from a citizenwolf.com email address, chances are that it’s a scam.

Citizen Wolf will NEVER ask you for money as part of the process. If in doubt, please email us directly to confirm if it’s legit.